Quiet
Way to new life
Way to new life
Version 1.0
Last Updated: [Insert Date]
This Privacy Policy explains how Quiet ("Quiet", "we", "our", or "us") collects, uses, stores, protects, and processes information when users access or use the Quiet platform, including its mobile application, website, consultation services, Vent feature, Circles, and related services.
Quiet is committed to protecting user privacy and handling personal information responsibly and transparently.
By creating an account, accessing, or using Quiet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of information as described herein.
"Platform" refers to the Quiet application, website, services, systems, and related technologies.
"User" refers to any individual who accesses, browses, registers, or uses Quiet.
"Practitioner" refers to any verified psychiatrist, therapist, counselor, psychologist, physiotherapist, or other professional approved by Quiet.
Personal Information means information that identifies or can reasonably identify an individual.
When creating or maintaining an account, Quiet may collect:
When users choose to sign in using Google, Quiet may receive:
Information received is subject to Google's policies and permissions granted by the user.
Practitioners may be required to provide:
Quiet may collect content voluntarily submitted by users, including:
Quiet does not collect:
Quiet does not access:
Quiet does not access:
Quiet does not require users to upload profile photographs.
Quiet facilitates audio and video consultations between users and practitioners.
Camera access may be requested solely for video consultation purposes.
Microphone access may be requested solely for audio and video consultation purposes.
Quiet does not intentionally record or store consultation audio or video sessions.
Practitioners may upload prescriptions, recommendations, treatment plans, or related consultation documents.
The Vent feature is designed to allow users to share thoughts and experiences while minimizing public identification.
Vent posts may be temporarily stored to provide the functionality of the Platform.
Vent posts may automatically expire and be removed from active systems approximately twenty-four (24) hours after publication.
Users may edit or delete their Vent posts where such functionality is available.
Private communications are intended to be visible only to the participants involved in the communication.
Quiet does not routinely monitor private communications.
Access to private communications may occur when reasonably necessary for:
Users remain responsible for communications exchanged through the Platform.
Payments may be processed through authorized third-party payment providers.
Quiet may maintain records relating to:
Payment information may be processed by third-party payment providers according to their own privacy and security practices.
Quiet uses Firebase Authentication to facilitate account creation, login, and account management.
Quiet uses Firebase Analytics to understand app performance, usage trends, and user engagement.
Quiet uses Firebase Crashlytics to detect, diagnose, and resolve technical issues and application crashes.
Technical information collected may include:
Quiet retains information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain platform security.
Account information may be retained while an account remains active and for a reasonable period thereafter where legally required.
Vent posts are designed to automatically expire approximately twenty-four (24) hours after publication and may be removed from active databases thereafter.
Payment records, transaction records, and refund records may be retained for accounting, tax, audit, fraud prevention, and legal compliance purposes.
Reports, moderation actions, account suspensions, appeals, and enforcement records may be retained to maintain platform safety and integrity.
Certain records may be retained where required by law, regulation, court order, government authority, or legal process.
Quiet may use information to:
Information may be used to:
Information may be used to:
Information may be used to:
Quiet does not sell, rent, trade, or commercially distribute users' personal information to third parties.
Quiet may share information with trusted service providers that assist in operating the Platform, including:
Information may be disclosed when required to:
In the event of a merger, acquisition, restructuring, asset sale, or similar transaction, user information may be transferred as part of that transaction.
Quiet is not intended for children under the age of thirteen (13).
If Quiet becomes aware that a user under the age of thirteen has created an account, appropriate steps may be taken to remove the account and associated information.
Users between thirteen (13) and seventeen (17) years of age may use Quiet only with parental or legal guardian consent and supervision.
Quiet implements reasonable technical, organizational, and administrative measures designed to protect user information.
Access to sensitive information may be restricted to authorized personnel, systems, and service providers.
No method of electronic transmission, storage, or internet communication can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials and devices.
Users may request information regarding personal information maintained by Quiet, subject to applicable laws and limitations.
Users may update or correct certain account information through available platform features.
Users may request deletion of their accounts in accordance with applicable platform procedures.
Users may contact Quiet regarding privacy concerns, complaints, or questions relating to their information.
Users may request deletion of their accounts through available platform functionality.
Account deletion may result in loss of access to:
Quiet may retain certain information following deletion for:
Quiet may use Google services for authentication and platform functionality.
Quiet may utilize Firebase services including:
Quiet may utilize authorized payment processors to facilitate transactions.
Third-party services operate under their own privacy policies, terms, and practices. Quiet encourages users to review such policies.
Quiet reserves the right to modify this Privacy Policy at any time.
Changes may be communicated through:
Continued use of Quiet following publication of an updated Privacy Policy constitutes acceptance of the revised Policy.
For privacy-related questions, requests, concerns, complaints, or inquiries, users may contact:
Email: quiethealthcare@gmail.com
Users may also use available support channels within the Platform where applicable.
This Privacy Policy becomes effective on the date published by Quiet.
By accessing, registering for, or using Quiet, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
You further acknowledge that your information may be collected, used, stored, and processed in accordance with the terms described in this Privacy Policy.